Shipping policy

Last updated: October 22, 2026

Vale&Form offers free tracked shipping on every order delivered within the United States. There is no minimum spend.

Delivery area

We currently deliver to the United States only. Delivery availability for your address is confirmed at checkout.

Delivery times

Order cut-off: 5:00 PM Pacific Time (Los Angeles). Orders placed after this time begin processing on the next business day.
Handling: 1–2 business days, Monday–Friday, excluding US public holidays.
Transit: 6–9 business days after dispatch, Monday–Friday, excluding US public holidays.
Total estimated delivery time: 7–11 business days, combining handling and transit.
Shipping cost: Free, with no minimum spend.

The total estimate applies to orders placed before the cut-off on a business day. Orders placed after the cut-off, on weekends, or on public holidays begin processing on the next business day, which extends the arrival date accordingly.

These are delivery estimates. Busy periods, customs processing, severe weather, or carrier disruption can occasionally cause delays. If we cannot ship within the stated handling timeframe, we will notify you and provide any revised shipping date, delay-consent, cancellation, or refund options required by applicable law.

Fulfillment and carriers

Vale&Form is an online home decor store serving US customers. Some orders are dispatched directly by our fulfillment partners and may originate outside the United States.

The contact address listed below does not identify the dispatch location for your order. Please contact us before sending a return or attempting a collection.

The carrier used can vary according to the product, dispatch location, and delivery address. The carrier and available tracking details for your order are identified in the shipping confirmation email. We do not promise a specific carrier before dispatch.

Tracking

When your order is dispatched, we send a shipping confirmation email containing the available tracking information. Tracking can take a short time to update after the carrier receives the package.

Delayed, missing, damaged, or incorrect deliveries

If your order is delayed, does not arrive, arrives damaged, or is not what you ordered, please contact us so we can investigate and arrange an appropriate solution, including a replacement or refund where applicable.

Email support@ValeForm.shop, call +1 (213) 629-4947, or use our Contact page. Please include your order number and a description of the issue. If the item is damaged or incorrect, include photos if available.

For information about returns and refunds, please review our Return & Refund Policy.